Member Services Associate

5 days ago


Madison, Wisconsin, United States UW Credit Union Full time
Why Join Our Team?

At UW Credit Union, we pride ourselves on being one of Wisconsin's premier financial institutions. We offer a unique opportunity for a motivated and enthusiastic Peak Time Teller to join our Junction Road branch team.

As a Peak Time Teller, you will be part of a dynamic team that is dedicated to delivering exceptional member service and achieving balanced scorecard results in alignment with our Members for Life Sales & Service Philosophy.

Responsibilities
  • Deliver Exceptional Member Service: ensuring all members' requests are processed accurately and efficiently
  • Maintain Product Knowledge: maintaining a high degree of knowledge in all UW Credit Union products and services
  • Work Collaboratively: working collaboratively with teammates to achieve balanced scorecard results

We offer a competitive salary range of $15-$20 per hour, depending on experience. In addition to your hourly wage, you can expect to earn paid time-off (pro-rated based on hours worked), 2 weeks paid Caregiver Leave (pro-rated based on hours worked), 2.5 weeks paid New Child Leave (pro-rated based on hours worked), 8 hours paid volunteer time annually, paid holidays (if normal work schedule falls on a recognized holiday), personal development and peer connections through Employee Community Groups, 401k option with company match of up to 5%, plus approximately 4% discretionary match, annual variable bonus reward, and Employee Assistance Program.



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