Waiter/Waitress (Part Time)

6 days ago


Worcester, Massachusetts, United States Compass Group USA Full time
Job Summary

We are seeking a skilled Waiter/Waitress to join our team at Compass Group USA. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Essential Duties and Responsibilities:
  • Promptly and warmly greet guests in the dining room, taking food and beverage orders in an efficient manner.
  • Deliver food and beverages promptly and professionally, maintaining safe food handling and sanitation standards.
  • Follow up periodically to assist with any additional needs or requests, demonstrating complete understanding of menu items and ingredients.
  • Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibit exceptional communications skills and demonstrate ability to get along well with others, remaining flexible and patient when communicating with guests and staff.
  • Collect tickets and follow proper cash-handling procedures, promoting a clean, safe, and neat environment for guests.
  • Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared, promptly addressing complaints or issues and relaying relevant information or complaints directly to supervisor.
  • Ensure that the dining room is properly set up prior to and after the service period, keeping area clean and neat while meeting established sanitation standards.
The Benefits

We offer a range of benefits to our associates, including opportunities for training and development, retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits.

Full-time positions also offer medical, dental, vision, life insurance, AD&D, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts.

We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


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