Service Ambassador

1 week ago


SaintBrieuc, Bretagne, United States Medical Facilities of America Full time
Job Summary

We are seeking a highly skilled and compassionate Service Ambassador to join our team at Medical Facilities of America. As a key member of our medical office staff, you will be responsible for creating a warm and welcoming environment for our patients and visitors.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet patients and visitors with a smile, address them by name, and learn about their needs and preferences.
  • Coordinate Patient Flow: Assist with daily candidate interview schedules, greet incoming candidates, and route them to the appropriate person for interview or the Director of Human Resources.
  • Manage Administrative Tasks: Process and distribute incoming and outgoing mail, prepare and mail administrative correspondence, and maintain business office filing.
  • Handle Financial Transactions: Accept and handle payments at the desk in accordance with policy and procedures, and maintain the center's Patient Fund Petty Cash box.
  • Maintain Confidentiality: Ensure the confidentiality of all residents' records and report any instances of abuse or neglect to management.
  • Participate in Training and Education: Attend and participate in orientation, training, and in-service education, and staff meetings.
Requirements
  • Outgoing and Friendly Demeanor: Possess a warm and welcoming personality, with excellent communication and interpersonal skills.
  • Technical Skills: Proficient in business office machines and computer software, with the ability to learn new systems and technologies.
  • Attention to Detail: Maintain accurate and detailed records, and ensure the confidentiality of sensitive information.
  • Professional Appearance and Demeanor: Present a professional image and demeanor at all times, with a high level of integrity and ethics.


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