Healthcare Telephone Support Professional

3 weeks ago


Walnut Creek, California, United States John Muir Health Full time
Job Summary:

The Ambulatory Telephone Triage Nurse plays a vital role in providing timely and efficient healthcare support to patients by telephone. With excellent communication skills and the ability to work well independently, this individual will assess patient symptoms and provide appropriate nursing advice and care guidance.

Responsibilities:
  • Provide timely and accurate assessment of patient symptoms
  • Determine the level of care required based on critical thinking and approved decision support tools
  • Offer effective time management and organization skills
Requirements:
  • Graduate of an Accredited Nursing Program
  • RN Registered Nursing license in California
  • BLS Basic Life Support certification from the American Heart Association
Working Conditions:

This position may require evenings and weekends. The nurse must be able to function well in a high-stress environment and have sound critical thinking skills.

Compensation:

$69.59 - $93.95 per hour. Pay is adjusted based on demonstrated/relevant experience and/or licensure. New hires must be flexible to start at 8am, 8:30am, or 9:00am during the orientation/training period.



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