Ambulatory Telephone Triage Nurse

3 days ago


Walnut Creek, California, United States John Muir Health Full time
About the Role

John Muir Health is seeking a skilled Ambulatory Telephone Triage Nurse to join our team. As a key member of our healthcare support team, you will play a vital role in providing timely and efficient care to patients by telephone.

Job Summary

This position offers an exciting opportunity for a registered nurse with a passion for delivering exceptional patient care. You will be responsible for assessing patient symptoms, utilizing critical thinking and decision-making skills to provide appropriate nursing advice, and determining the level of care required.

Responsibilities
  • Assess patient symptoms and provide timely and accurate information to patients via telephone
  • Utilize critical thinking and decision-making skills to determine the level of care required
  • Collaborate with healthcare professionals to ensure seamless care coordination
  • Develop and maintain effective communication with patients, families, and healthcare teams
Requirements
  • Graduate of an accredited nursing program
  • RN licensure in California
  • BLS certification from the American Heart Association
  • 1 year of acute care hospital experience preferred
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Strong critical thinking and problem-solving abilities
What We Offer

We offer a competitive salary range of $69.59 - $93.95 per hour, based on demonstrated experience and/or licensure. Our benefits package includes medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for professional growth and development.

Work Environment

This role is located in a call center environment and requires working varied shifts, including evenings and weekends. The ideal candidate will be flexible and able to adapt to changing priorities and deadlines.



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