Patient Access Coordinator

3 weeks ago


Lincolnton, North Carolina, United States Atrium Health Full time

Overview

Atrium Health is seeking a detail-oriented Patient Access Coordinator to join our team in Charlotte. This role plays a crucial part in ensuring the registration process for patients is accurate and timely.

About the Role

This position requires an individual with excellent communication skills, who can effectively interact with patients, healthcare teams, and hospital guests. You will be responsible for verifying patient information, including diagnosis and referring physician details, and performing point-of-service collections in a professional manner.

Key Responsibilities

  • Greet and assist customers, patients, and visitors, acting with urgency when dealing with patients and workflow.
  • Verify patient orders, including diagnosis and referring physician information, along with a legible physician signature.
  • Perform point-of-service collections professionally.
  • Communicate effectively and professionally in a fast-paced healthcare setting.
  • Ensure the waiting area remains clean and orderly.
  • Identify patients using two forms of identification, apply armbands as necessary, and explain the process to patients.
  • Respond to emergencies within the department following established processes.
  • Contribute to meeting departmental goals, including point-of-service collections and registration accuracy.

Requirements

This role requires a High School Diploma or GED and the ability to work in a fast-paced environment, concentrating with constant interruptions. Moderate lifting of patients may be required.

Estimated Salary: $45,000 - $55,000 per year



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