Information Technology Manager

3 hours ago

Reno, Nevada, United States City of Reno Full time
Job Title: Information Technology Manager

Join the City of Reno team as an Information Technology Manager, responsible for directing, planning, organizing, managing, supervising, and coordinating the activities and operations in one or more IT specialization areas within the Information Technology department.

Key Responsibilities:
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs;
  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures;
  • Provide responsible staff assistance to the department director;
  • Plan, direct, coordinate, and review the work plan for technology staff;
  • Manage, supervise and coordinate all services and activities of assigned functional groups;
  • Select, train, motivate, and evaluate technology personnel;
  • Oversee and participate in the development and administration of the division's annual budget planning;
  • Define technology standards and metrics in conjunction with owners and stakeholders;
  • Ensure client/stakeholder needs and priorities are understood and met;
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements;
  • Manage technology assets, including hardware, software, and equipment;
  • Serve as the liaison with other divisions, departments, and outside agencies;
  • Attend and participate in professional group meetings;
  • Respond to and resolve difficult and sensitive citizen inquiries and complaints;
  • Ensure compliance with HIPAA, PCI, CJIS, P25 and other applicable regulations;
Requirements:
  • Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field;
  • 5 years of increasingly responsible experience, including a Physical and Virtual Server administration, enterprise storage administration, middleware administration network, router, and switch administration, voice/visual/communication technologies, project management, and quality assurance;
  • Two years of supervisory experience;
  • Desirable certifications: VMware Certified Professional, Cisco Networking or Telecommunications Certification, PMP (Project Management Professional), SANS, (ICS)2, Security+ or other CyberSecurity Certification, FCC General Radio Operator's License (GROL), Google Professional Cloud Architect;
  • Desirable experience: MS Active Directory, MS SQL, Oracle, IIS, Powershell scripting for task automation, Google Workspace, IaaS, PaaS, Reporting technologies, development languages (.net, java), ERP Platforms, enterprise content management, mobile development platforms;

Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.

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