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Senior Operations Program Manager

2 months ago

Westborough, Massachusetts, United States Olympus Corporation of the Americas Full time
Job Description

Job Summary:

The Senior Operations Program Manager will be responsible for leading the overall program leadership for the operations function for product development and/or operations programs within the Single Use Endoscopes (SUE) segment of Olympus Corporation of the Americas. This role will align with cross-functional partners to develop, execute, adapt, and deliver plans that enable product launches and/or project outcomes to meet business, project, and operations needs with respect to operational deliverables and KPIs.

Key Responsibilities:
  • Program Leadership: Align and direct resources from the operations functions to develop, execute, adapt, and deliver projects to completion.
  • Project Evaluation: Evaluate project opportunities to determine suitability for execution, considering financial, technical, organizational, and risk management elements.
  • Strategy Development: Craft project strategies to optimize the risk/benefit profile of the project.
  • Resource Management: Develop and manage project budgets and resource plans across the team, applying agile techniques to re-balance when necessary to meet the business objectives.
  • Issue Resolution: Thoughtfully balance resolution of issues with escalation - ensuring the right problems are solved at the right level of the organization.
  • Project Management: Manage project budgets and timelines.
  • Process Development: Establish plans and complete product and process development activities to meet project goals including specification development, design reviews, prototype development, pilot build and product release readiness.
  • Compliance: Ensure outstanding product and process development processes including FDA compliance and alignment to the phase gate product development process.
  • Reporting: Develop and deliver project status reports to multiple levels of the organization, proactively identifying, resolving, and presenting any issues that may impact the team's ability to meet key goals regarding timeline, cost, and scope of the project, process, and product.
  • Conflict Resolution: Resolve disputes amongst team members on projects in productive and effective ways.
  • Resource Coordination: Coordinate with cross-functional colleagues to foresee/understand critical project activities and to enable them to manage team resources and tasks to avoid critical path slippage.
  • Project Delivery: Responsible for the overall delivery of project results.
  • Priority Management: Prioritizes and manages execution of multiple departmental for the production phase products.
  • Best Practices: Works with other peers cross-functionally to standardize, leverage and implement program management tools and establish best-demonstrated practices.
  • Resource Direction: Directs and prioritizes operations resources in support all necessary projects and activities.
  • Proactive Behavior: Drive proactive behavior within the operations team.
Requirements:
  • Education: B.S. degree in Engineering or related field.
  • Experience: Minimum of 10 years of industry experience with a proven track record of successful product/process development or related large and complex programs within a regulated product development environment.
  • Leadership Experience: Experience leading a multidisciplinary team, preferably related to manufacturing and product development of developing, executing, and delivering large scale and complex project plans.
  • Financial Acumen: Well-developed understanding of operations finance and ability to perform and interpret quantitative financial analysis of project benefits and risks.
  • Strategic Thinking: Expertise in developing and maintaining project and platform strategies, looking at multi-year time horizons. Ability to understand the 'Why' and not just the 'what' and 'how'.
  • Technical Expertise: Expertise with the development of complex and precision mechanical or opto-mechanical devices, and electronic medical devices is preferred.
  • Supplier Partnerships: Experience partnering with external suppliers for the development of new processes and technologies is preferred.
  • Leadership and Management: Good team leader and manager, with above-average problem analysis skills.
  • Communication: Able to think both logically and creatively and possess sound reporting abilities.
  • Project Management Techniques: Demonstrated project management techniques and approaches.
Why Join Olympus Corporation of the Americas?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings:
  • Competitive salaries, annual bonus, and 401(k) with company match.
  • Comprehensive medical, dental, vision coverage effective on start date.
  • 24/7 Employee Assistance Program.
  • Free live and on-demand Wellbeing Programs.
  • Generous Paid Vacation and Sick Time.
  • Paid Parental Leave and Adoption Assistance.
  • 12 Paid Holidays.
  • On-Site Child Daycare, Caf, Fitness Center.
Connected Culture:
  • Work-life integrated culture that supports an employee-centric mindset.
  • Offers onsite, hybrid, and field work environments.
  • Paid volunteering and charitable donation/match programs.
  • Diversity Equity & Inclusion Initiatives including Employee Resource Groups.
  • Dedicated Training Resources and Learning & Development Programs.
  • Paid Educational Assistance.