HVAC Production Manager

4 weeks ago


Hampton, Virginia, United States ABM Industries Full time
Job Summary

We are seeking a highly skilled HVAC Production Manager to join our team at ABM Industries. As a key member of our operations team, you will be responsible for leading our HVAC service technicians in providing exceptional customer service and ensuring timely completion of projects.

Key Responsibilities:

  • Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned.
  • Assume day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.
  • Use expert technical and troubleshooting knowledge to assist other service representatives in solving problems.
  • Demonstrate capability and interest in training others.
  • Can be relied on to train service technicians and trainees.
  • Teach other technicians how to solve problems without solving the problem for them.
  • Keep technical knowledge up to date regarding equipment and concepts.
  • When presented with a problem, know what to do, and why, and whether to repair or replace.
  • Search out and read applicable manuals and online sources.
  • Belong to and take advantage of technical organizations to improve technical knowledge.
  • Demonstrate capability of handling a heavy workload of calls.
  • Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system.
  • Follow point-by-point troubleshooting guides to find faults in a short period of time.
  • Avoid needless callbacks by checking the complete system before leaving the job.
  • Check safety and limit controls for proper setting before leaving the job.
  • When faced with a seemingly unsolvable problem, seek out help and solve the problem before leaving.
  • Use proper tools and instruments for troubleshooting.
  • Inform the customer when arriving at or leaving the job and when planning to return.
  • Explore a customer complaint to determine the real problem.
  • Respond to customer complaints with the proper amount of sympathy and empathy.
  • When the problem is caused by the customer's use of the system (rather than a fault of the system), tactfully instruct the customer on proper use of the system.
  • Give assurance to the customer that the problem is fixed; explaining cause and remedy; and if the problem has not been fixed, offer an explanation of the situation and suggest the next step.

Requirements:

  • Must be 18 years of age or older.
  • Preferred Qualifications:
    • Customer Service Experience
    • One year of lead or supervisory experience
    • 2 yrs of commercial HVAC experience


  • Hampton, Virginia, United States ABM Industries Full time

    Job SummaryAs an HVAC Production Supervisor at ABM Industries, you will be responsible for troubleshooting, repairing, maintaining, and installing HVAC and related equipment as assigned. You will coordinate specific agreements or projects to ensure contractual commitments are met efficiently. Additionally, you will use your expert technical and...

  • Production Lead

    3 weeks ago


    Hampton, Virginia, United States ABM Industries Full time

    Job SummaryABM Industries is seeking a skilled Production Lead to join our team. As a Production Lead, you will be responsible for overseeing the installation, maintenance, and repair of HVAC systems. This is a key role that requires strong technical knowledge, leadership skills, and the ability to work effectively with customers and colleagues.Key...


  • Hampton, Virginia, United States SparklingCraft LLC Full time

    Job Title: Professional HVAC TechnicianAbout Us:Sparkling Craft Inc is a reputable and growing maintenance and facilities management company based in the USA. We specialize in providing top-quality HVAC services to residential, commercial, and industrial clients across the USA.Job Description:As a Licensed HVAC Technician at Sparkling Craft Inc, you will...


  • Hampton, Virginia, United States Hampton City School District Full time

    Job SummaryThe HVAC Contract Supervisor is responsible for providing leadership and operational support for HVAC services. This includes planning and overseeing contracted heating and air conditioning maintenance, new construction projects, and repairs in accordance with industry and applicable safety standards.Key ResponsibilitiesPlan and oversee contracted...


  • Hampton, Virginia, United States Moore's Electrical & Mechanical Full time

    Job SummaryWe are seeking a skilled Commercial HVAC Changeout Specialist to join our team at Moore's Electrical & Mechanical Construction, Inc. As a key member of our team, you will be responsible for the efficient replacement and commissioning of commercial HVAC systems.This role is crucial in ensuring our clients' buildings have reliable and efficient...


  • Hampton, Virginia, United States Emerge Full time

    Job OverviewEmerge is seeking a skilled Production Operations Manager to oversee daily work activities in a fast-paced manufacturing environment. The ideal candidate will be responsible for coordinating production operations, ensuring daily goals are met in quality and quantity, and leading a team of employees to meet customer delivery schedules.Key...


  • Hampton, Virginia, United States Levco Management LLC Full time

    About Levco ManagementWe are a company that values our employees and provides them with the support and resources they need to achieve personal and professional growth. Our comprehensive benefits package includes performance bonuses, team building events, and much more.As a Floating Maintenance Technician at Levco Management, you will be responsible for...


  • Hampton, Virginia, United States Levco Management LLC Full time

    About Levco ManagementWe are a company that values our employees and provides them with the support and resources they need to succeed. We are currently seeking a skilled Floating Maintenance Technician to join our team.Job SummaryThe Floating Maintenance Technician will be responsible for maintaining curb appeal, completing maintenance requests, and...


  • Hampton, Virginia, United States Genex Systems Full time

    Energy Management Engineer RoleGenex Systems is seeking an Energy Management Engineer to support the CMOE contract at the NASA Langley Research Center in Hampton, VA. As a key member of the Energy Team, you will play a crucial role in achieving yearly reductions in energy use and related cost savings.Key Responsibilities:• Participate in data calls,...


  • Hampton, Virginia, United States Emerge Full time

    Product Engineer Job DescriptionEmerge is seeking a skilled Product Engineer to join our team in Hampton, VA. As a Product Engineer, you will play a key role in optimizing dimensional characteristics and tooling related to the foundry/casting process.This role involves collaborating with a Process Engineer to ensure the highest yield and lowest overall cost...


  • Hampton, Virginia, United States ABM Industries Full time

    Job Title: Facilities Management SupervisorAbout UsABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. We are a driving force for a cleaner, healthier, and more sustainable world, providing essential services and forward-looking performance solutions that improve the spaces and places that matter most.Our comprehensive...


  • Hampton, Virginia, United States ASM Global Full time

    Job SummaryThe Maintenance Manager will oversee the planning, management, and execution of all activities related to maintaining the facility and its operating systems. This includes completing day-to-day repairs and general maintenance of the facility, including preventative maintenance to all systems and equipment. The successful candidate will work...


  • Hampton, Virginia, United States BGSF, Property Management Full time

    Job OverviewBGSF, a leading staffing firm, is seeking a skilled Multifamily Maintenance Technician to join our team. As a key member of our Property Management team, you will be responsible for ensuring the maintenance and repair of our apartment communities.The ideal candidate will possess a strong background in HVAC maintenance and repair, with a focus on...


  • Hampton, Virginia, United States Levco Management Full time

    About UsLevco Management is a company that values its employees and provides them with comprehensive benefits, performance bonuses, and opportunities for growth and development. We are seeking a skilled Maintenance Technician to join our team and contribute to our success.Job DescriptionThe Maintenance Technician will be responsible for maintaining curb...


  • Hampton, Virginia, United States Levco Management LLC Full time

    About Levco Management LLCWe are a company that values our employees and provides them with the support and resources they need to achieve personal goals, professional growth, and successful long-term careers. Our company culture is built on developing our employees and providing them with the tools they need to succeed. We focus on building an inclusive,...


  • Hampton, Virginia, United States Southern States Full time

    Job Summary:The Product Support Specialist provides expert technical support to customers and field support technicians for Power Switching Division supplied equipment. The role leads and coordinates all activities around customer-related issues from initial contact to final resolution, including root cause analysis.The Product Support Specialist works...


  • Hampton, Virginia, United States The Roofing Company Full time

    Job OverviewThe Roofing Company Inc. is seeking a highly organized and detail-oriented Administrative Assistant to support our production team. As a key member of our operations team, you will be responsible for managing multiple projects, coordinating with team members, and ensuring seamless execution of tasks.Key responsibilities include:Managing project...


  • Hampton, Virginia, United States McDonald's Full time

    Facilities Maintenance Role at McDonald'sAs a key member of our facilities team, you will be responsible for ensuring the cleanliness and maintenance of our store. Your duties will include: Daily oil fryer filter maintenance Cleaning equipment, windows, stock rooms, and restrooms Unloading delivery trucks twice a week Emptying the trash compactor and...

  • Skilled Tradesperson

    4 weeks ago


    Hampton, Virginia, United States SparklingCraft LLC Full time

    Job SummarySparkling Craft Inc is a leading provider of maintenance and facilities management services across the United States. We specialize in delivering high-quality solutions for electrical, plumbing, HVAC, and general maintenance needs.Key ResponsibilitiesPerform a wide range of repair, maintenance, and installation tasks, including electrical,...


  • Hampton, Virginia, United States Southern States, LLC Full time

    Job OverviewThe Product Support Technician plays a crucial role in ensuring the smooth operation of our Power Switching Division supplied equipment. This position requires a high level of technical expertise and excellent communication skills to provide timely and effective support to customers and field support technicians.Key ResponsibilitiesProvide...