Representative Patient Access Services Night Shift Mineola

1 week ago


Mineola, New York, United States NYU Winthrop Full time

NYU Winthrop is a leading healthcare institution that offers a wide range of services to patients and families. We are seeking a highly skilled Patient Access Representative to join our team in Mineola, working night shifts.

Job Summary:

The Patient Access Representative will be responsible for completing the registration process and creating a positive first impression of our institution's services. This role requires strong communication skills, attention to detail, and the ability to articulate complex information in a clear and concise manner.

Key Responsibilities:

  • Perform pre-arrival check-in and registration, including benefit and insurance verification, and patient liability collection.
  • Interview patients and guarantors to obtain screening information for financial counseling.
  • Work with medical staff, nursing, ancillary departments, insurance payors, and other external sources to assist families in obtaining healthcare and financial services.
  • Ensure patients and/or representatives are informed of regulations surrounding required consents at the time of registration or thereafter.
  • Investigate and resolve various error worklists on a daily basis.

Requirements:

  • High School or GED
  • Certified Healthcare Access Associate (CHAA) certification preferred
  • 1-2 years of customer service experience in a healthcare or related setting
  • Basic computer skills, including Microsoft Office applications, Outlook, Word, and Excel
  • Excellent communication, detail orientation, customer service, organization, and multitasking skills

NYU Winthrop is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We strive to create a work environment that is inclusive, respectful, and supportive of all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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