Restaurant Operations Manager

2 weeks ago

Barstow, California, United States Amirian Full time
Assistant General Manager Job Description

The Assistant General Manager plays a pivotal role in creating a culture that embodies the company's values at Amirian. This position is responsible for overseeing the daily operations of the restaurant, including the selection, development, and performance management of employees.

Key responsibilities include:

Financial Management
  • Adhere to company standards and service levels to increase sales.
  • Ensure accurate and timely completion of financial and personnel/payroll-related administrative duties in accordance with company policies and procedures.
Food Safety and Planning
  • Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, and complying with health and legal regulations.
  • Ensure consistent high-quality food preparation and service.
  • Maintain accurate inventory and control costs of goods.
  • Supervise portion control and quantities of preparation to minimize waste.
  • Estimate food needs, place orders with distributors, and schedule the delivery of food and supplies.
  • Must be ServSafe certified and uphold all ServSafe guidelines.
  • Complete weekly Food Excellence Self-Assessment.
Guest Service
  • Ensure positive guest service in all areas.
  • Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Operations
  • Ensure a safe working environment for employees and guests to reduce the risk of injury and accidents.
  • Complete accident reports promptly in the event that a guest or employee is injured.
Personnel Management
  • Ensure all employees complete training.
  • Communicate job expectations, plan, monitor, and enforce policies and procedures.
  • Develop employees by providing ongoing feedback and establishing performance expectations.
  • Prepare schedules and ensure the restaurant is fully staffed for all shifts.
  • Develop Crewmembers to become Shift Leaders and develop Shift Leaders to become Assistant Managers.
Accountabilities
  • Maintain compliance with all state, local, and federal regulations, as well as company policies and procedures.
  • Perform loss prevention audits to ensure all laws are being followed.
  • Uphold company's purpose and values.
  • Keep Restaurant General Manager promptly and fully informed of all issues (i.e., problems, unusual matters of significance, and positive events) and take prompt corrective action where necessary or suggest alternative courses of action.
  • Complete job responsibilities in a timely and effective manner.
  • Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
  • Accomplish company goals by accepting ownership.
  • Perform other duties and responsibilities as required or requested.

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