Operations Director
4 days ago
Company Overview:
">Courier Express is a growth-oriented company headquartered in Atlanta, GA with over 30 service centers throughout the Southeast. We are committed to being the premier transportation and distribution provider in the nation, offering superior levels of service with the most flexible options available.
">Salary:
">The estimated salary for this position is $80,000 - $110,000 per year, based on industry standards and location.
">Job Description:
">This role involves creating and streamlining standard operating procedures in a fast-paced environment. The successful candidate will gain knowledge through hands-on training, laying the foundation for future management roles overseeing multiple facilities and markets.
">Primary Responsibilities:
">- ">
- Develop standard operating procedures for customers, analyzing data to identify trends and improve service.">
- Contribute to upper-level staff decisions to drive change and enhance profitability.">
- Acquire comprehensive knowledge of various business aspects at different levels and schedules to drive impact.">
Secondary Responsibilities:
">- ">
- Foster and develop the Courier Express Culture throughout Operations.">
- Provide tools and resources for operators to excel in their roles.">
- Support management in making decisions and implementing plans concerning goals, staffing, and service.">
Ensure seamless synergy between operations and customers, enabling smooth performance across the company.
">Preferred Qualifications:
">- ">
- A college degree and/or 3+ years of managerial experience in the Courier or Transportation Industry.">
- A flexible work schedule.">
- The ability to travel for specific projects as required.">
Required Skills:
">- ">
- In-depth knowledge of the Courier Industry at all levels.">
- Problem analysis and resolution skills.">
- Excellent written and verbal communication.">
- Leadership skills.">
- Time management and prioritization.">
- Results-oriented.">
- Problem-solving and analytical skills.">
- The ability to develop and implement action plans.">
- Organizational and people skills.">
- Computer skills.">
- Attention to detail.">
- Knowledgeable in multiple areas of the operation.">
- Self-motivation.">
- Project management skills.">
Courier Express values a culture that promotes growth, flexibility, and excellence in customer service. If you possess the skills and qualifications outlined above, please submit your application.
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