Robot Maintenance Specialist
4 weeks ago
Job Summary:
Volt is seeking a skilled Robot Maintenance Specialist to join our team. As a Robot Maintenance Specialist, you will be responsible for providing in-depth technical support for our robots, as well as executing start-of-day or end-of-day charging and cleaning of the robot fleet.
Key Responsibilities:
- Responsible for operational service, including morning roll-out of robots to service areas and end-of-day sanitation and ensuring robots are cleaned and charging.
- Observing robots remotely and being ready to assist robots in unexpected situations (accidents, field and unforeseen failures).
- Reading repair manuals and liaising with other professionals. Report any issues to the onsite team and create a failure ticket.
- Transporting the robot to delivery areas by ebike or foot (which may include some occasional lifting of up to 70 lbs).
Technical Requirements:
- Focusing on maintaining the health of the robots through daily repairs and troubleshooting (mechanical, electrical, and electronics).
- Monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment (tires, electronics, motors).
- Carrying out maintenance activities and upgrades on robots and chargers.
- Maintaining our hub-based warehouse and conducting regular inventories.
Requirements:
- A passion for robots and innovative technologies.
- Previous experience in managing a large fleet of devices.
- Knowledge of Unix, SSH/Linux systems, CLI tools, and scripting.
- Previous experience in Technical Support and with any service desk application.
- Good knowledge regarding mechanics, electronics, and IT.
- Experience with electronics assembly (small parts, wiring, circuit boards, voltage, etc.).
- Experience with troubleshooting/problem-solving for malfunctions and errors.
- Proven work experience in enterprise technical support, IT support, or as a technical engineer.
- Ability to use hand and power tools.
- Excellent client-facing skills and active listening skills.
- Ability to travel. May need to travel up to 20% of your time as part of your regular duties to assist as we expand launching new universities.
- Ability to multitask and liaise with professionals in different fields.
- Ability to explain problems simply and clearly.
- A very general understanding of C++ or Python coding is a plus but not required.
Benefits:
Volt offers benefits (based on eligibility) that include the health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.
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