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Assistant Store Manager

2 months ago

Hillsboro, Oregon, United States DICK'S Sporting Goods Full time
About the Role

DICK'S Sporting Goods is seeking a dedicated and results-driven Assistant Store Manager to oversee store operations and drive exceptional customer service in their area of the store.

Key Responsibilities
  • Drive brand and operational excellence throughout the store by ensuring a hassle-free and engaging customer experience.
  • Prioritize teammate coaching, development, and wellbeing while staying focused on financial metrics, store performance, and short/long-term planning.
  • Manage the day-to-day operational aspects of their store department, including planning and organizing short-term and long-term goals.
  • Actively recruit in the community and support opportunities for teammates to give back to their community.
  • Partner with store leadership to hire a strong, inclusive, and diverse team and manage store workforce planning, including payroll budget and scheduling.
  • Hold team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies.
  • Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
  • Communicate effectively and build an engaging environment for the team.
  • Develop oneself and others through coaching and development opportunities.
  • Create an inclusive store environment where everyone feels safe, welcome, and respected.
Requirements
  • 1-3 years of retail management experience (or customer-focused experience)
  • Strong problem-solving ability and analytical skills
  • Flexible availability, including nights, weekends, and holidays