Sales Associate

2 months ago


Scottsdale, Arizona, United States Forever 21 Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Forever 21. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a welcoming store environment, and driving sales through effective selling techniques.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, provide product information, and resolve customer complaints in a professional and courteous manner.
  • Sales Floor Management: Maintain a clean and organized sales floor, including visual displays and presentations, to ensure a positive shopping experience for customers.
  • Sales and Merchandising: Utilize basic selling techniques to engage with customers, introduce current sales and promotions, and provide product recommendations to drive sales.
  • Operations: Process sales transactions, manage cash handling, and maintain accurate inventory levels.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide support during peak periods, and maintain a positive and respectful work environment.
Requirements
  • Age: Must be at least 16 years of age.
  • Experience: Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Skills: Strong communication, organizational, and time management skills, with excellent interpersonal skills and the ability to act with integrity and business maturity.
  • Availability: Must be available to work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.


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