Customer Service Representative Specialist

2 days ago


Elgin, United States Taylor Maciaszek - State Farm Agent Full time

**Job Overview**

We are seeking a highly motivated Customer Service Representative to join our team at Taylor Maciaszek - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer service and sales experience.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular follow-up and communication.
  • Utilize a customer-focused approach to educate customers on insurance options and develop leads.
  • Market and promote appropriate products and services to meet customer needs.

Benefits:

  • Competitive hourly pay rate: $15-$20 per hour
  • Opportunity for commission-based bonuses
  • Paid time off (vacation and personal/sick days)
  • Flexible work hours
  • Growth potential and opportunities for advancement within the agency
  • Hiring bonus up to $5,000
  • Remote work options available after 6 months

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent written, verbal, and listening communication skills
  • People-oriented with a focus on building strong relationships
  • Detail-oriented and proactive in problem-solving
  • Ability to learn and adapt to new computer functions
  • Able to work effectively in a team environment


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