Patient Service Representative
2 weeks ago
OverviewPatient Services Representative - Full-Time - Elgin, ILWorking under general supervision, performs general medical office functions including but not limited to communicating with patients in a friendly and courteous manner. Excellent customer service and empathy is a must. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES :-Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.-Collects and reviews all patient insurance information and completes insurance forms. -Confirms patient insurance verification and eligibility. Obtains pre-authorization of services and/or referrals. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations.-Posts line items and adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares audit trail. Prepares deposits for bank as needed.-Reviews Explanation of Benefits (EOB) for consistency.-Submits files and processes all claims for payment. Researches and resolves claim delay and coordination of benefit issues.-Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Resubmits claims and processes all insurance/patient correspondence. Provides all documentation to expedite payment.-Follows-up on assigned accounts. Uses collection techniques to keep accounts current including monitoring for delinquent payments.-Sets-up financial arrangements with patients as necessary.-As necessary, assists patients with researching and obtaining community resources including housing, transportation, drugs and pharmaceutical supplies, and financial resources.-Obtain and scan hospital records as needed via hospital portals.Fax requested records to the outpatient oncology/radiation clinics in a timely manner. Qualifications MINIMUM QUALIFICATIONS : High School Diploma or equivalent required. Minimum three to five years medical business office experience.PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.About Illinois Cancer SpecialistsIllinois Cancer Specialists (ICS) is dedicated to providing convenient, compassionate leading-edge cancer care to patients in Chicago and the surrounding areas. With more than 30 years in practice and over 400 years of combined physician experience, ICS is changing the forefront of patient care. Our dedicated and highly-skilled physicians and staff, who specialize in caring for patients with cancer and blood disorders, provide unparalleled access to the most innovative, advanced therapies and latest technologies throughout Chicago and the surrounding areas. With more than 20 board certified physicians, ICS offers convenient, compassionate care in ten locations. For more information about Illinois Cancer Specialists visit www.illinoiscancerspecialists.com.Illinois Cancer Specialists is united in healing with The US Oncology Network, one of the nation's largest networks of integrated, community-based oncology practices dedicated to advancing high-quality, evidence-based cancer care. As an affiliate of The US Oncology Network, ICS is united with more than 1,000 physicians nationwide. Illinois Cancer Specialists participates in clinical trials through US Oncology Research, which has played a role in approximately 60 FDA-approved cancer therapies, nearly one-third of all cancer therapies approved by the FDA to date. For more information, visit www.usoncology.com.
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Patient Service Representative
1 week ago
Elgin, United States Illinois Cancer Specialists Full timeOverview: Patient Services Representative - Full-Time - Elgin, IL Working under general supervision, performs general medical office functions including but not limited to communicating with patients in a friendly and courteous manner. Excellent customer service and empathy is a must. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES : -Ensures all...
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Patient Service Representative
5 days ago
Elgin, United States Illinois Cancer Specialists Full timeOverview: Patient Services Representative - Full-Time - Elgin, ILHourly Pay Range: $22-$28Benefits Include: Medical, Dental and Vision Coverage; 401(k); Healthcare Savings Account; Generous PTO Package; Health and Wellness Perks Program Working under general supervision, performs general medical office functions including but not limited to communicating...
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Patient Service Representative
2 months ago
Elgin, United States Advocate Aurora Health Full timeMajor Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals Representative, Cardio, Patient, Customer Service, Patient Services, Clinical, Healthcare
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Customer Service Representative
7 days ago
Elgin, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering an exciting opportunity for a Customer Service Representative in ELGIN, Illinois. The role involves processing customer applications, maintaining customer records, and resolving inquiries. As a Customer Service Representative, you will be expected to manage customer accounts and take appropriate actions when...
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Elgin, Illinois, United States Mizrain Yeverino - State Farm Agent Full timeCustomer Service Representative OpportunityMizrain Yeverino - State Farm Agent, a leading insurance company, is seeking a highly skilled and bilingual individual to fill the role of Insurance Industry Customer Service Representative.About the RoleThis position requires an exceptional communicator with fluency in both Spanish and English. As a crucial link...
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Customer Service Representative
2 weeks ago
Elgin, United States Robert Half Full timeJob DescriptionJob DescriptionOn Behalf of our client Robert Half has an`exciting opportunity for a Customer Service Representative to join a team based in Elgin, Illinois. The primary function of this role is to deliver high-quality customer service, manage customer inquiries, and ensure operational efficiency. As part of the team, you will be instrumental...
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Customer Service Representative, Open Availability
2 months ago
Elgin, United States Circle K Full timeCircle K - 460 S McLean Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
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Guest Service Representative
6 months ago
Elgin, United States Southside Market Full timeJob Details Level EntryJob Location Elgin - Elgin, TXRemote Type N/APosition Type Full TimeEducation Level UndisclosedSalary Range Travel Percentage NoneJob Shift AnyJob Category Restaurant - Food Service Description As our business grows, we are interested in adding folks to our team that are as authentic as our food. We’re cultivating an...
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Patient Financial Counselor
2 weeks ago
Elgin, United States Illinois Cancer Specialists Full timeOverview: Patient Financial Counselor - Full-Time - Elgin, IL Under general supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Supports and...
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Member Service Representative
6 days ago
Elgin, United States Planet Fitness Elgin Full timeAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...
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Customer Service Representative
7 days ago
Elgin, Illinois, United States Monotelo Advisors Full timeMonotelo Advisors is seeking a Customer Service Representative to join our team in January. This temporary full-time role will run through April.The ideal candidate will have prior experience in the account or tax industry, with a strong foundation in tax knowledge and excellent communication skills. They must be able to effectively use technology and...
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Elgin, United States Sparkle Express Car Wash Full time $15 - $16Join the Sparkle Express Car Wash Team in Elgin, IL as a Customer Service Representative!Sparkle Express Car Wash is expanding, and we're looking for sales-driven, self-motivated individuals to join our high-performing team of Customer Service Representatives! If you're passionate about delivering top-notch customer service, have a knack for sales, and want...
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Customer Service Representative-2
1 month ago
Elgin, United States Destination Pet LLC Full timeJob DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...
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Customer Service Representative/ Line Cook
2 months ago
Elgin, United States Domino's Pizza Full timeYou got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for...
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Patient Access Rep
2 months ago
Elgin, United States Ascension Full timeDetails Department:Rural Health ClinicSchedule:8-hour day shifts; Monday thru FridayHospital:Ascension Seton Elgin - 200 Roy Rivers Rd.Location:Elgin,TXBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental...
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Car Wash Customer Service Representative
3 months ago
Elgin, United States Sparkle Express Car Wash Full time $15 - $16Join the Sparkle Express Car Wash Team – Unleash Your Potential as a Customer Service Representative!Do you have a passion for sales and love delivering exceptional customer experiences? Sparkle Express Car Wash is growing fast, and we’re searching for vibrant, driven individuals like YOU to be the face of our business! This is your chance to shine...
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Elgin, United States Kelly Full timeWe are seeking an experienced customer care representative with food manufacturing experience to join our team at Kelly. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and have a strong background in the manufacturing industry.About the RoleThis role will involve providing excellent customer...
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Customer Service Representative
4 weeks ago
Elgin, United States TEKsystems Full timeJob DescriptionJob DescriptionDescription:-Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.) -Accurate and detail-oriented order entry -Resolve customer needs and provide answers to questions in a timely manner -Effective time management and ability to multi-task -Deliver quality service -Live...
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Retail Sales Representative
2 months ago
Elgin, United States SAS Retail Services Full timeSAS Retail Services - JobID: PDX_ASI_B6EABDF6-6CAF-42C6-A2A4-92C9C615FD3B [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...
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General Applications Representative
1 week ago
Elgin, Illinois, United States Rush Chevrolet of Elgin Full timeJob DescriptionRush Chevrolet of Elgin is committed to delivering exceptional customer experiences. As a General Applications Representative, you will play a crucial role in supporting our team.We offer a competitive salary range between $40,000 and $60,000 annually, depending on your skills and experience.Company OverviewRush Chevrolet of Elgin is a leading...