Network Infrastructure Specialist

2 weeks ago


Rio Rancho, New Mexico, United States LanceSoft Full time
Job Description:

LanceSoft is seeking a highly skilled Network Support Technician to join our team. As a Network Support Technician, you will be responsible for installing, configuring, and troubleshooting network infrastructure, including low-voltage cabling, fiber optic cables, and network equipment.

Key Responsibilities:
  • Install and terminate CAT 5 cables
  • Run pre-made fiber optic cables (SM and MM)
  • Install and configure network equipment, including switches, routers, and firewalls
  • Perform physical layer (Layer 1) troubleshooting and installation
  • Provide desktop support and break-fix services for MACs
  • Work with clients to resolve network-related issues
  • Strongly prefer candidates with experience using ticketing systems, such as ServiceNow
  • ISP work is 95+%, OSP work is less than 5%
  • Prefer previous experience working in Data Center and understanding Data Center protocols
Requirements:
  • Composite or steel-toed boots
  • Experience with low-voltage cabling infrastructure
  • Familiarity with fiber optic cables and network equipment
  • Basic knowledge of IP networking
  • Strong customer service skills


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