Residential HVAC Service Specialist

2 weeks ago


Albuquerque, New Mexico, United States First Rate Plumbing, Heating, & Cooling Full time
Job Overview

Residential HVAC Service Specialist

First Rate Plumbing, Heating & Cooling has been a trusted provider in the HVAC industry, delivering exceptional service and support to our clients. Our commitment to excellence has earned us an A+ rating with the Better Business Bureau and numerous positive reviews. We are expanding our team and are in search of individuals who share our dedication to quality and customer satisfaction.

Position Overview: The Residential HVAC Service Specialist is tasked with conducting regular inspections, maintenance, and repairs on heating, ventilation, and air conditioning systems within residential settings. This role requires the ability to identify problems, replace or fix defective parts, and ensure that HVAC systems function optimally. The specialist will engage directly with homeowners, providing top-notch service, adhering to safety regulations, and addressing any inquiries related to system performance. Strong customer service skills and technical knowledge are vital for success in this position.

What We Offer:

  • Comprehensive medical insurance fully covered by the employer
  • Dental insurance fully covered by the employer
  • 401K plan with a 4% employer match
  • All licensing costs covered by the employer
  • Seven paid holidays each year
  • 64 hours of paid time off in the first year
  • Up to 120 hours of paid time off accrued during employment
  • Company vehicle for personal use
  • Company-provided mobile device
  • Participation in an on-call rotation

Compensation: $25.00 per hour, based on experience

Work Schedule: 40+ hours per week, Monday through Friday, with occasional overtime and on-call duties as necessary. No on-call duties after 10:00 p.m.

Qualifications Required:

  • Valid driver's license with a clean driving record
  • Successful completion of a background check and drug screening is mandatory upon receiving a conditional job offer
  • Experience in HVAC maintenance is preferred but not mandatory
  • Completion of an HVAC training program
  • EPA certification is advantageous
  • Strong communication skills are highly valued


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