Night Auditor

2 weeks ago


Buffalo, New York, United States Shaner Operating Corporation Full time
About the Role

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk and revenue management processes during the overnight hours. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

* Balance revenue and expense transactions for the day
* Process guest check-ins and check-outs according to hotel procedures
* Handle guest complaints and concerns in a professional and courteous manner
* Generate and distribute daily reports to relevant departments
* Perform other duties as assigned by management

Requirements

* High school diploma or equivalent required
* Minimum one year of customer service experience, preferably in a hotel or hospitality setting
* Excellent communication and problem-solving skills
* Ability to work a flexible schedule, including weekends and holidays

What We Offer

* Competitive hourly rate starting at $18 per hour
* Opportunities for professional growth and development
* Comprehensive benefits package, including health insurance and paid time off
* Marriott hotel discounts and complimentary meal per shift worked

Join Our Team

Shaner Operating Corporation is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across the US and abroad. We are committed to providing exceptional guest experiences and fostering a positive work environment for our team members.
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