Bakery Operations Manager

1 day ago


Tampa, Florida, United States Insomnia Cookies Full time

About Insomnia Cookies

We are a rapidly growing company with an innovative bakery + delivery concept. Our brand is known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night.

Job Description

As a Shift Leader at one of our locations, you will be responsible for maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.

Responsibilities:

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Manage cash handling and deposits

Requirements:

  • At least 1 year of working experience in a customer service focused role
  • Outstanding communication, time management, and people skills
  • Must be 18 years or older to be employed

Benefits:

  • Flexible part-time work schedules
  • Interactive training & mentorship
  • Achievable growth/promotion opportunities
  • Employee discount and FREE cookies with every shift

Salary: $40,000 - $60,000 per year (dependent on location and experience)



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