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Retail Customer Advisor

2 months ago

Rapid City, South Dakota, United States Mead Lumber Company Inc Full time
Job Overview

We are seeking a dedicated and enthusiastic Retail Sales Associate to join our team at Mead Lumber Company Inc. In this role, you will play a crucial part in delivering exceptional service to our customers while ensuring a well-organized shopping environment.

Key Responsibilities:
  • Assess customer requirements and offer suitable product suggestions.
  • Accurately process sales transactions to enhance customer satisfaction.
  • Maintain an orderly and appealing store layout.
  • Receive, organize, and price inventory in accordance with company policies.
  • Address customer inquiries, complaints, and returns promptly and effectively.
  • Stay informed about market trends and product details to assist customers efficiently.
  • Manage incoming phone communications.
Qualifications:
  • Prior experience in retail sales is advantageous.
  • Willingness to work during weekends.
  • Proficient in basic math and cash handling.
  • Familiarity with computer systems is necessary.
  • Outgoing and approachable demeanor.
  • Capability to lift items weighing up to 50lbs.
  • Self-motivated and reliable.
  • Strong communication and problem-solving abilities.

Benefits for Employees:

  • Employee Stock Ownership Plan
  • Comprehensive Medical, Dental, and Vision coverage
  • Life and disability insurance options
  • Paid Time Off and Holiday Pay
  • 401(k) retirement savings plan
  • Scholarship opportunities
  • Employee Assistance Programs
  • Discounts on merchandise
Core Values of the Company:
  • Prioritizing People
  • Ownership Mindset
  • Integrity in all actions
  • Investing in the Community
  • Exceptional Customer Service
  • Commitment to Continuous Improvement

Mead Lumber Company Inc is proud to be an Equal Employment Opportunity Employer.