Food Service Operations Manager
4 weeks ago
About Us
Aramark is a leading provider of food and facility services to clients in over 15 countries around the world. Our mission is rooted in service and united by our purpose to do great things for each other, our partners, our communities, and our planet.
We believe that a career should develop your talents, fuel your passions, and empower your professional growth. With a focus on helping you reach your full potential, our team is dedicated to creating a positive impact for our employees and our customers.
Job Summary
The Food Service Director is a key leadership position responsible for developing and executing dining solutions to meet customer needs and tastes. This role oversees and manages dining operations where customers order prepared foods from a menu, ensuring a seamless and satisfying experience for all.
Key Responsibilities
- Leadership:
• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
- Client Relationship:
• Identify client needs and effectively communicate operational progress
- Financial Performance:
• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
- Productivity:
• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
- Compliance:
• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Requirements
The ideal candidate will have at least 4 years of experience, including 1-3 years in a management role, with a strong background in food service. A bachelor's degree or equivalent experience is required. The successful candidate will possess excellent communication skills, the ability to develop and maintain effective client and customer rapport, and demonstrate excellent customer service using Aramark's standard model.
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