Operations Manager

5 days ago


Savannah, Georgia, United States Disability Solutions Full time

At Disability Solutions, we are committed to delivering exceptional service to our clients. As an Operations Manager, you will play a vital role in overseeing the timely and efficient collection of waste, recycling, and compost across 20 to 40 multifamily communities. Your responsibilities will include supervising a team of 15 to 40 part-time Service Valets, ensuring that service delivery meets the highest standards of quality within the assigned territory.

Schedule and Compensation:

The core work hours for this position are 6:00pm - 12:30am, with two additional flex hours and a 30-minute unpaid meal break to complete the 8-hour shift. The estimated salary for this role is $22.50 per hour, with opportunities for advancement based on performance.

Responsibilities:
  • Service Operations: Oversee the timely, safe and efficient collection of trash, recycling, and compost for assigned apartment communities, consistently meeting the high service standards expected by our clients.
  • Regularly visit communities to assess service quality, complete container audits, identify any potential safety concerns, and promptly report or address issues as needed.
  • Utilize the iValet dashboard to monitor performance in real-time, identifying opportunities for improvement to enhance both productivity and service quality.
  • Respond to and log resident or community complaints in Salesforce, ensuring timely resolution and documentation of all concerns.

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