Customer Service Representative

4 days ago


Carlisle, Iowa, United States Peoples Savings Bank Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at Peoples Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues they may have.

Key Responsibilities

  • Opening, closing, and maintaining checking accounts, savings accounts, certificate of deposits, IRA's, safe deposit boxes, ATM/Debit Cards, and online banking.
  • Providing excellent customer service and resolving customer complaints in a professional and courteous manner.
  • Working closely with other team members to ensure seamless customer service and support.

Requirements

  • 2+ years of banking experience.
  • Excellent customer service skills and the ability to work in a fast-paced environment.
  • Strong computer skills and the ability to learn new software quickly.

Working Hours

A regular working shift is 8 a.m. to 6 p.m. on Fridays and some Saturdays from 8 a.m. to 12 p.m.

For more information or to apply, please visit our website.



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