Shift Leader
1 month ago
About the Role:
The Shift Leader is a key member of the Caribou Coffee team, responsible for leading and directing the store in partnership with the General Manager or Assistant General Manager. This role requires strong leadership and communication skills, with a focus on ensuring the team has a clear understanding of goals, expectations, and products.
Key Responsibilities:
- Lead shifts with a focus on team engagement and guest satisfaction
- Develop and implement strategies to maximize product sales and waste management
- Ensure the store is maintained to a high standard, with a focus on cleanliness and visual merchandising
- Provide coaching and feedback to team members to ensure they are meeting expectations
- Manage inventory, bank deposits, and other administrative tasks
- Develop and implement training programs to ensure team members have the skills and knowledge needed to succeed
Requirements:
- At least 1 year of leadership or customer service experience
- Ability to work a variety of shifts, including early mornings, evenings, and weekends
- High school diploma or equivalent
- Valid driver's license and reliable transportation
Physical Requirements:
The physical demands of this role include standing for long periods, lifting up to 50 pounds, and being able to move around the store with ease.
About Caribou Coffee:
Caribou Coffee is a leading specialty coffee company with a commitment to quality, customer service, and community involvement. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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