HSPD-12 Badging Specialist
1 month ago
Citizant is seeking a highly skilled HSPD-12 Badging Specialist to join our team. As a key member of our organization, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and efficiency of our operations.
Key Responsibilities
Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
Answer phone calls and email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Requirements
High school diploma or equivalent required.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Proficiency in Microsoft Excel for data management, coordination, and reporting.
What We Offer
Citizant is an Equal Opportunity Employer and offers a competitive salary range of $37,500-$44,600, depending on experience. We strive to be an employer of choice in the Washington metropolitan area, offering excellent compensation and benefits, as well as opportunities for personal and professional development.
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