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Customer Service Manager

2 months ago

Sapulpa, Oklahoma, United States Rent-A-Center Full time
About the Role

Rent-A-Center is seeking a highly skilled and motivated Credit Assistant Manager to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer experiences, managing credit and collections, and driving sales growth.

Key Responsibilities
  • Credit and Collections: Positively impact growth and revenue through effective communication with customers and timely collection of accounts.
  • Customer Service: Deliver top-notch customer experiences through personalized service, ensuring customer satisfaction and loyalty.
  • Deliveries and Pickups: Safely and efficiently load and unload products, maintaining a high level of customer service and ensuring compliance with handling and transportation procedures.
  • Merchandising: Maintain a visually appealing store environment, ensuring organized product displays and cleanliness that meets customer and coworker expectations.
Requirements
  • 13 years of retail/customer service, sales, or collections experience
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid state driver's license and good driving record
  • Ability to lift and move product
  • Excellent communication and customer service skills
Preferred Qualities
  • Desire to improve customer lives
  • Hunger to learn the business
  • Grit and determination

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.