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Customer Service Representative

1 month ago


Gaithersburg, Maryland, United States Giant Food Full time

Job Summary:

Giant Food is seeking a Customer Service Representative to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales and inventory management efforts.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring a safe and healthy shopping experience.
  • Support sales and inventory management efforts, including receiving and processing inventory, managing stock levels, and conducting cycle counts.
  • Collaborate with colleagues to achieve sales and customer service goals, and participate in ongoing training and development opportunities to enhance skills and knowledge.

Why Work at Giant Food?

Giant Food is a leading grocery retailer with a rich history of innovation, quality, and value. We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members are passionate about delivering exceptional customer service and making a positive impact in our communities.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive benefits package, including paid time off, holidays, and sick leave.