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Retail Store Assistant Manager with Culinary Oversight
2 months ago
POSITION OVERVIEW
The Retail Store Assistant Manager plays a pivotal role in the effective management and operational success of the retail establishment. This position is crucial in ensuring that the store is adequately stocked, well-maintained, and delivers outstanding customer service while efficiently managing financial transactions.
Key Responsibilities:
• Oversee ongoing operations related to the effective functioning of a retail store that includes a food service area.
• Supervise daily activities within the store to guarantee seamless operations.
• Monitor inventory levels by replenishing stock and tracking supplies.
• Ensure the store environment is clean, organized, and welcoming.
• Deliver exceptional customer service and address any concerns promptly.
• Accurately manage financial transactions and ensure compliance with established protocols.
All responsibilities will be executed in alignment with the organization's strategic goals and vision. This job description does not limit management's authority to assign or reassign duties and responsibilities as necessary. All activities must adhere to relevant regulations, including Equal Employment Opportunity laws, HIPAA, ERISA, and others as applicable.
EDUCATIONAL BACKGROUND AND EXPERIENCE
In lieu of formal education, a combination of relevant education and experience may be considered. Minimum of one (1) year of experience in a food service or retail environment with food service operations (Required). Required Certifications/Licenses: Valid driver's license.JOB REQUIREMENTS
Strong active listening skills. Demonstrated commitment to ongoing value. Proactive and able to take initiative. Effective multitasking and prioritization abilities. Strong time management skills. Knowledge of food safety regulations. Understanding of food safety policies and procedures. Proficient in food employee reporting. Experience in food preparation. Ensure compliance with all food safety-related activities (preparation, handling, storage) according to regulatory requirements. Enforce all food policies of the franchise operation, ensuring adherence to required certifications. Assign tasks, follow up, and provide guidance to employees regarding policy adherence, cash management, and task performance. Responsible for the ongoing training, education, and development of all store employees, ensuring compliance with corporate policies and guidelines. Assist in the recruitment of potential candidates. Must maintain effective communication channels. Model and teach exceptional customer service and upselling techniques. This job description aims to provide a comprehensive overview of the role, but may not encompass every task or responsibility required.CORE COMPETENCIES
ADAPTABILITY (LEVEL 1 DEVELOPING):
Identifies, initiates, and adjusts to organizational changes that enhance effectiveness, efficiency, safety, and overall business outcomes.
COLLABORATIVE WORK (LEVEL 1 DEVELOPING):
Recognizes interconnections across the organization and partners effectively with others to achieve shared objectives.
DECISION-MAKING (LEVEL 1 DEVELOPING):
Demonstrates the ability to make informed decisions that align with organizational goals.
RESULTS ORIENTATION (LEVEL 1 DEVELOPING):
Strives to meet and exceed challenging performance targets.
TEAM DEVELOPMENT (LEVEL 1 DEVELOPING):
Builds trust, encourages openness, and provides support, fostering a strong team environment.
