Auto Parts Specialist

2 weeks ago


Union, Kentucky, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Auto Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our retail team, you will provide exceptional service to our customers, ensuring they have a positive and memorable experience in our stores.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting the right products and services, offering expert advice and guidance when needed.
  • Support store management in achieving sales and customer service goals, participating in daily operations and maintaining a clean and organized store environment.
  • Process transactions, handle customer returns and exchanges, and maintain accurate records.
  • Operate store test equipment, perform basic repairs, and provide in-store services as needed.
  • Participate in ongoing training and development to enhance skills and knowledge in automotive parts and services.
Requirements
  • High school diploma or equivalent required; ASE certification a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment.
  • Ability to multitask, handle multiple customers, and work independently with minimal supervision.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer
  • Competitive wages and benefits package.
  • Opportunities for career growth and advancement.
  • Training and development programs to enhance skills and knowledge.
  • A fun and dynamic work environment with a team-oriented culture.

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