Help Desk Specialist

5 days ago


Albertville, Alabama, United States BlueWave Solutions Full time

{"h1": "User Help Desk Agent (m/f/d) at BlueWave Solutions", "p": "Are you looking for a new challenge in IT support? Do you have a solution-oriented approach and enjoy helping others? We are currently looking for a motivated User Help Desk Agent (m/f/d) to join our team at BlueWave Solutions.

As a User Help Desk Agent, you will be responsible for providing 1st and 2nd level support via phone and email, recording and analyzing error messages, and resolving malfunctions. You will also assist with user inquiries regarding Windows 10/11 and Office products, and perform user management tasks in Active Directory.

We are looking for someone with good knowledge of supporting Windows and Office environments, including Skype experience in Active Directory and Exchange. Knowledge of Linux-based systems, especially Ubuntu and RedHat, is desirable.

In return, we offer a permanent employment contract and a dynamic work environment.

If you are motivated, solution-oriented, and have a passion for IT support, we look forward to receiving your application"}



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