Business Operations Manager
4 weeks ago
Key Responsibilities:
Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
Hire, train, develop, and supervise staff to ensure they have the skills and knowledge to deliver exceptional customer service and meet sales targets
Provide staff with regular feedback, coaching, and performance evaluations to help them grow and develop in their roles
Coordinate daily staffing and staffing schedules to ensure the store is adequately staffed at all times
Ensure the store complies with all relevant laws and regulations, including safety policies and procedures, and state and local health regulations
Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
Monitor stock and inventory levels, and perform quality assurance of merchandise on a regular basis to ensure the store is offering the best possible products to customers
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Business Operations Manager
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