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Business Operations Manager
2 months ago
We are seeking a highly skilled and experienced Business Operations Manager to join our team at Bealls Outlet. As a key member of our leadership team, you will be responsible for driving business growth and excellence in all aspects of store operations.
Key Responsibilities- Customer Service and Store Appearance: Ensure that our stores consistently deliver exceptional customer service and maintain a visually appealing store environment, including merchandise display, product placement, and store layout.
- Business Performance and Sales: Develop and implement strategies to maximize sales and gross profit, review sales performance, control expenses, and manage inventory to meet or exceed sales targets.
- Staff Management and Development: Hire, train, develop, and supervise staff to ensure they have the skills and knowledge needed to excel in their roles.
- Performance Management and Feedback: Provide regular feedback, coaching, and performance evaluations to staff to help them grow and improve in their positions.
- Staff Scheduling and Coordination: Coordinate daily staffing and scheduling to ensure adequate coverage and meet business needs.
- Compliance and Risk Management: Ensure that our stores comply with all safety policies and procedures, as well as state and local health regulations, to minimize risk and protect our customers and employees.
- Equal Employment Opportunities and Labor Laws: Ensure that our stores uphold all federal and state labor laws, including equal employment opportunities, wages, and work hours.
- Administrative Tasks and Reporting: Perform administrative tasks, such as submitting personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash, to support the smooth operation of our stores.
- Inventory Management and Quality Assurance: Monitor stock and inventory levels, and perform quality assurance checks on merchandise to ensure that our stores are well-stocked and offering high-quality products to our customers.