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**Airport Operations Manager**

2 months ago

Anchorage, Alaska, United States FNBB Services Corp Full time
About the Role

We are seeking a highly skilled and experienced Airport Operations Manager to join our team at FNBB Services Corp. As a key member of our operations team, you will be responsible for managing the overall airport operations work activity and customer airline station administrative functions.

Key Responsibilities
  • Represent the company in daily interactions with airline customers, airport officials, and regulatory agencies.
  • Develop and implement operational policies and procedures to provide exceptional services to our airline customers.
  • Identify operational needs and create plans to address them.
  • Communicate with airline customers and address their needs and concerns.
  • Handle staff disciplinary actions and ensure staff are current with required training.
Requirements
  • Prior airline passenger service experience.
  • Previous airport ramp service experience preferred.
  • Prior leadership experience preferred.
  • Be at least 18 years of age.
  • Must have a valid Driver's License.
  • Must be willing to work in inclement weather.
  • Must possess excellent communication skills.
  • Ability to lift 60 pounds comfortably.
  • Able to fluently read, write, speak, and understand English.
  • Friendly and outgoing customer service personality.
  • Ability to work under stressful situations and tight time constraints.
  • Self-motivated, team player.
Physical Demands
  • The Airport Operations Manager may lift or move up to 200 pounds with help, and/or more frequently lift or move 60 pounds.
  • Regularly required to use hands, talk, hear, bend, stoop, kneel, and frequently required to stand and walk.
  • May also be required to climb, sit, and balance.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.