Customer Service Ambassador

3 weeks ago


Topeka, Kansas, United States Capitol Federal Savings Bank Full time

Company Overview: At Capitol Federal Savings Bank, we are committed to providing exceptional customer service and building long-lasting relationships with our clients. Our team is dedicated to delivering a positive experience for every customer interaction.

Salary: The estimated annual salary for this role is $55,000, commensurate with experience. This competitive compensation package reflects our bank's commitment to attracting and retaining top talent in the industry.

Job Description

We are seeking a highly skilled Cashier - Customer Service Representative to join our retail banking team. In this role, you will be responsible for receiving incoming calls and determining the products, services, or resources that customers require (or could benefit from). You will provide direct support services to customers or connect them with a staff member in the appropriate department who can assist with their inquiry.

Required Skills and Qualifications

To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and previous experience in customer-facing roles is preferred.

Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan with a generous company match. We also offer paid time off, holidays, and opportunities for professional development and growth.



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