Customer Service Liaison

4 days ago


Miami, Florida, United States Educational Federal Credit Union Full time

We are seeking a highly skilled Customer Service Liaison to join our team As a Customer Service Liaison, you will play a critical role in ensuring that our members receive exceptional service and support.

Job Description

The ideal candidate will have excellent communication skills, a strong understanding of financial products and services, and the ability to analyze complex information quickly. You will be responsible for reviewing daily deployment schedules, planning travel routes, and processing various types of transactions for members.

This role requires strong problem-solving skills, attention to detail, and the ability to work effectively in a team environment. If you are a motivated and organized individual who is passionate about delivering exceptional member experiences, we encourage you to apply

About the Role

The Customer Service Liaison will travel within the local area on a daily basis to support an assigned cluster of branches and provide staffing assistance at all branch locations as assigned. This role requires occasional weekend hours and flexibility in scheduling.

We offer a competitive salary of $48,000 - $58,000 per year, depending on experience, as well as a comprehensive benefits package, including paid holiday, sick leave, and vacation time. Our employees also enjoy tuition reimbursement for undergraduate and graduate courses, medical, dental, and vision insurance, life insurance, and long-term disability coverage.

Key Responsibilities
  • Process various types of transactions for members
  • Provide exceptional member service and support
  • Travel within the local area on a daily basis


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