Financial Services Representative

2 days ago


Austin, Texas, United States Charles Schwab Full time
About the Role

We're seeking a talented Financial Services Representative to join our team at Charles Schwab. As a key member of our service team, you'll play a vital role in helping clients achieve their financial goals.

Key Responsibilities
  • Provide exceptional client service and financial guidance to clients via phone and other channels.
  • Build and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with colleagues to resolve complex client issues and provide innovative solutions.
  • Stay up-to-date on industry trends and regulatory changes to ensure compliance and best practices.
What We Offer

At Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven culture, focus on development, and Hybrid Work and Flexibility approach make us an attractive employer. Our benefits package includes:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
Requirements
  • Active FINRA Series 7 & 63 Licenses
  • Flexibility to work any day, time, or shift to accommodate 24/7 contact center needs
  • 1+ years of customer service experience
  • 1+ years of client relationship experience
  • Bachelor's degree or higher in Finance, Economics, or related field from accredited university
Preferred Qualifications
  • 1+ years of experience in Financial Representative role
  • Robust communication, influencing, and client engagement skills
  • Desire to be part of a supportive and collaborative team
  • Proficient in Client Relationship Management (CRM) platforms


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