Restaurant Operations Manager

2 weeks ago


Davenport, Florida, United States McDonald's Full time
General Manager Job Description

As a General Manager at McDonald's, you will be responsible for leading the restaurant team to deliver exceptional customer experiences and drive business results. This role requires a strong leader who can motivate and develop their team members to achieve high standards of quality, service, and cleanliness.

Key Responsibilities:
  • Lead the Experience: Manage all aspects of the restaurant, including food production, guest service, and crew management.
  • Plan for Success: Proactively lead and manage all People processes, including recruiting, hiring, onboarding, staffing, performance management, training, and coaching.
  • Be in the Know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
  • Take Action First: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
  • Inspire and Empower: Maintain high levels of standard for guest and employee safety.
  • Be Results-Oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.
Requirements:
  • Education: HSD or GED preferred.
  • Experience: 1+ years' experience leading, motivating, and/or developing others, or US Military Service.
  • Skills: Passion for helping and serving others, strong customer service and support focus, ability to communicate effectively and anticipate customer needs, and ability to provide solutions and make decisions in a fast-paced environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).



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