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Warehouse Operations Coordinator

3 months ago

Shippensburg, Pennsylvania, United States Ryder Full time
Warehouse Customer Service Representative

Ryder is seeking a skilled Warehouse Customer Service Representative to join our team in Shippensburg, Pennsylvania. As a key member of our supply chain team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our warehouse.

Key Responsibilities:
  • Provide timely and accurate responses to customer inquiries regarding shipment times, product cuts, and damage claims.
  • Coordinate the processing of export orders, including generating export labels and maintaining export paperwork.
  • Process returns in our Warehouse Management System (WMS) and maintain accurate paperwork.
  • Manage pallets, including ordering CHEP and white wood pallets, conducting reconciliation of pallet count, and researching large pallet system variances.
  • Update area or shift metrics as needed using our WMS system.
Requirements:
  • High school diploma or equivalent.
  • Experience as a clerk in a warehouse/distribution environment, preferably with transportation coordination, inventory, shipping/receiving, and vendor/customer coordination.
  • Strong written, organizational, and verbal communication skills.
  • Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint).
  • Knowledge of WMS systems and forklift equipment operation preferred.

Ryder is an Equal Opportunity Employer and a Drug-Free Workplace. We offer a competitive salary, paid time off, and a comprehensive benefits package, including medical, dental, vision, and 401(k) with company match. Apply today to join our team and be part of a dynamic and growing organization