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Host and Guest Liaison

2 months ago

San Antonio, Texas, United States BB's Tex-Orleans Full time

Job Summary: We are seeking a friendly and welcoming Host to join our team at BB's Tex-Orleans. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive dining experience.

Key Responsibilities:

  • Greet guests with a warm smile and enthusiastic tone as they enter the restaurant, making them feel welcome and valued.
  • Answer phone calls and respond to guest inquiries in a professional and courteous manner.
  • Manage reservations and waiting lists efficiently, ensuring that guests are seated in a timely manner.
  • Provide menus and answer questions about our menu offerings, specials, and promotions.
  • Seat guests at tables or in waiting areas, ensuring that they are comfortable and satisfied.
  • Engage with guests to ensure they are happy with their food and service, addressing any concerns or issues promptly.
  • Respond to complaints and help resolve them in a professional and courteous manner.

Requirements and Skills:

  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • High-quality work while unsupervised, demonstrating initiative and a strong work ethic.
  • Willingness to follow instructions and ask questions for clarification when needed.
  • Able to work in a fast-paced restaurant environment, remaining calm and composed under pressure.
  • Restaurant experience is a plus, but not necessary, as we provide comprehensive training to ensure success.

Benefits:

  • Competitive hourly pay rate of $5.50 to $8.00, with opportunities for advancement and increased earnings.
  • Tip share every shift, allowing for increased hourly earnings and a sense of ownership.
  • A fun and innovative working environment that fosters growth and development.
  • Flexible schedules with AM and PM shifts available, allowing for a balance between work and personal life.
  • 50% off shifts meals and 25% discount when dining in on your day off, making it easy to enjoy our delicious food and drinks.