Customer Service Representative

2 weeks ago


Houston, Texas, United States Andre Maule - State Farm Agent Full time
Job Title: Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial services products.

Responsibilities:
  • Forge lasting relationships with clients and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse client needs.
Requirements:
  • Genuine interest in marketing products and services that align with client needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish.
What We Offer:
  • Simple IRA
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • License reimbursement

We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to make an impact, see immediate success, and grow your career, we encourage you to apply.



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