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Field Access Lead

2 months ago

Stamford, Connecticut, United States SpringWorks Therapeutics Full time
Job Overview

About SpringWorks Therapeutics:

SpringWorks is a biopharmaceutical organization focused on precision medicine, dedicated to developing transformative therapies for individuals with severe rare diseases and cancer.

Our diversified oncology pipeline encompasses both solid tumors and hematological cancers, featuring clinical trials in rare tumor types and widely prevalent, genetically defined cancers. SpringWorks' strategic initiatives and operational excellence in clinical development have facilitated the swift advancement of our leading product candidates into late-stage trials and fostered collaborations with industry and academic innovators to maximize the potential of our portfolio and provide additional solutions for cancer patients.

Position Summary:

The Field Access Manager (FAM) plays a vital role within the Patient Support Services (PSS) team, utilizing strong analytical skills to enhance patient access and ensure an outstanding customer experience. The FAM serves as the field expert on access, reimbursement, and patient support services within their designated regions. This role involves collaboration with various internal stakeholders and acting as a resource for healthcare provider practices, health systems, and institutions to address patient access and reimbursement challenges.

Key Responsibilities:

  • Implement market access strategies to optimize patient access; continuously evaluate strategies in response to evolving market conditions and payer landscapes.
  • Educate healthcare providers and office staff on access, reimbursement, and payer policy updates to support independent clinical decisions regarding the use of company products.
  • Proactively communicate and inform about SpringWorks' patient support programs, services, and resources available to healthcare providers and their teams.
  • Collaborate cross-functionally to develop and execute regional business plans that facilitate appropriate patient access.
  • Work alongside the patient support program, specialty pharmacies, case managers, and other partners to resolve escalations and access issues for patients.
  • Address and troubleshoot field account access and reimbursement challenges, needs, and concerns.
  • Act as a liaison between customers, the patient services team, and payer account management to tackle payer access obstacles.
  • Promote improvements in patient support and reimbursement processes.
  • Develop localized solutions based on account and market insights, providing leadership with valuable market intelligence.
  • Maintain a comprehensive knowledge base to support all access and patient/payer support programs and resources.
  • Utilize data analytics and market research to identify relevant trends and insights for market access.
  • Ensure compliance with regulatory standards and industry best practices in all market access activities.
  • Perform additional duties as assigned.

Qualifications:

  • Education: Bachelor's Degree required; advanced degree preferred.
  • 7+ years of experience in the pharmaceutical or biotech industry required.
  • A minimum of 3 years of experience in rare diseases, oncology, or neurology is essential.
  • 3+ years of relevant experience in patient journey navigation, payer relations, reimbursement, medical billing and coding, specialty pharmacy, or patient services.
  • Demonstrated success in securing patient access.
  • Strong understanding of pharmaceutical regulatory and compliance guidelines.
  • Experience in product launches is required.
  • Familiarity with patient-administered products (Part D, oral) is preferred.
  • Experience in a collaborative, dynamic, and accountable work environment.
  • Expertise in the US market access landscape with in-depth knowledge of recent policy changes and dynamics in rare diseases, oncology, and/or neurology.
  • Ability to analyze complex data and develop actionable access strategies.
  • Proficient knowledge of local payer, reimbursement, and patient access issues, with the capability to effectively communicate this knowledge to key stakeholders.
  • Exceptional interpersonal, leadership, and communication skills within a matrix team environment.
  • Inclusive leader with a proven track record of successful collaboration and engagement in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Ability to foster a collaborative function that embraces change and drives excellence.
  • A connector who embodies teamwork and collaboration.
  • Curious and collaborative by nature.
  • Demonstrates SpringWorks Values by acting with empathy and humility, fostering a culture of ownership and accountability.
  • Strong interpersonal communication skills to effectively collaborate with colleagues, stakeholders, and vendors in a remote hybrid work setting.
  • Willingness to travel occasionally, including overnight stays as required by business needs.
  • Candidate must reside in the designated region of the United States.

Location Classification – Remote:

This position is classified as working full-time from the employee's home office within the United States, with occasional travel to SpringWorks Therapeutics offices or other locations as business needs dictate.

Compensation:

The anticipated salary range for this role is $185,000 – $200,000. Actual compensation will be determined based on experience, qualifications, location, and other job-related factors as permitted by law. A discretionary annual bonus may be available based on individual and company performance.

We offer a comprehensive benefits package for our team members and their families, including competitive compensation, annual cash bonuses, equity grants, 401K matching, fully covered medical, dental, and vision plans, and a full week of holiday break at year-end. This commitment helps us maintain a healthy, happy, and productive workforce.

SpringWorks Leadership Principles:

  • Change Steward - Acknowledge that change is essential; align goals with the company's strategy and foster positive momentum for change.
  • Excellence Driver - Promote high performance and accountability through open dialogue; recognize achievements and empower teams.
  • Growth Coach - Set clear expectations, provide regular feedback, and encourage continuous learning; leverage individual strengths to help team members grow.
  • Community Builder - Foster connections to build strong, trusting teams that excel in collaboration to achieve goals; create a diverse, inclusive, and psychologically safe environment.

Diversity, Equity & Inclusion:
We are committed to fostering a culture of belonging.

Equal Employment Opportunity Statement:
SpringWorks maintains an EEO Policy ensuring equitable employment opportunities for all employees and applicants, regardless of various characteristics protected by law. We treat all employees and applicants fairly in the selection process and in other personnel activities.

This Equal Employment Opportunity Policy applies to all aspects of employment, including recruitment, hiring, placement, job assignment, promotion, termination, transfer, leaves of absence, compensation, discipline, and access to benefits and training. Any violation of this Policy will result in disciplinary action up to and including termination of employment.

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