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Night Shift Operations Manager

2 months ago


Fort Worth, Texas, United States Foxtrot Aviation Services Full time
About the Role

Foxtrot Aviation Services is seeking a highly skilled and experienced Senior Operations Manager to join our team at Dallas Fort Worth International Airport. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to our customers while maintaining a safe and efficient work environment.

Key Responsibilities
  • Service Delivery
    • Lead daily cabin cleanings to ensure high-quality service and adherence to FoxTrot standards.
    • Organize and manage the team to maximize labor hours and clean most effectively.
    • Ensure quality control by performing cabin walks and adhering to checklist standards.
  • Cost Management
    • Develop and maintain a weekly and monthly staff schedule to align with FoxTrot labor metrics.
    • Ensure the team has sufficient hours to retain them and maintain labor metric adherence.
    • Manage paperwork and records to ensure profitability and compliance.
  • Team Development
    • Maintain positive communication with the team and set elevation goals for each team member.
    • Train team members in quality work, checklist use, and safety.
    • Work with the back office to post ads, interview, and hire team members based on our 5 values.
  • Operational Excellence
    • Ensure 7-day per week coverage for FoxTrot's clients.
    • Collaborate with the Aviation Supervisor to maintain high-quality service and safety standards.
Requirements
  • Physical Demands
    • Lifting up to 50lbs, bending, and twisting.
    • Cleaning to a high level of detail up to 8 hours per day.
  • Communication and Teamwork
    • Excellent communication skills and availability by cell phone 24/7.
    • Ability to work effectively in a team environment.
  • Education and Certifications
    • Medically cleared to operate heavy machinery and perform all physical work.
    • Valid driver's license and reliable transportation to work.
  • Background and Screening
    • Pass a basic background check.
    • Pass a drug screening.
Benefits
  • Medical, Dental, and Vision Benefits
    • Available after a 60-day probation period.
  • 401K with Company Match
  • PTO
About Foxtrot Aviation Services

Foxtrot Aviation Services is a highly aggressive, tight-knit, and caring group of action-oriented individuals. We are growing at 70%+ per year due to our excellent reputation and high standards. We are fearless and relentlessly building new and robust systems. We need your full focus and commitment to excellence.