Framing Specialist

1 week ago

Poughkeepsie, New York, United States Michaels Stores Full time
Framing and Customer Experience Specialist

We are seeking a skilled and creative Framing and Customer Experience Specialist to join our team at Michaels Stores. As a key member of our store team, you will be responsible for providing exceptional customer service and creating memorable framing solutions for our customers.

Key Responsibilities:

  • Build strong relationships with customers to understand their framing needs and preferences.
  • Create custom framing solutions that meet our customers' expectations.
  • Execute Company policies and standards to ensure a positive customer experience.
  • Maintain a well-organized and visually appealing store environment.
  • Participate in visual merchandising and display activities to showcase our products.
  • Operate cash register and execute cash handling to standards.
  • Provide excellent customer service and respond to customer inquiries in a timely manner.

Requirements:

  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Retail experience and ability to work in a fast-paced environment.
  • Ability to move throughout the store and lift heavy boxes and frames.

Working Conditions:

  • Work in a public retail store setting with some stock rooms not being climate controlled.
  • Some outdoor work may be required to retrieve shopping carts or unload trucks.

About Michaels:

Michaels is a leading creative destination in North America, operating over 1,290 stores in 49 states and Canada. We are committed to inspiring our customers, cultivating confident leaders, and serving our communities by fostering an inclusive environment for everyone to learn, shop, and create.

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