Customer Experience Expert
9 hours ago
This Sales Associate position plays a vital role in achieving sales and operational benchmarks while delivering an exceptional customer experience. Key responsibilities include:
- Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
- Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
- Maintain strong knowledge of features and benefits of existing and new product lines.
- Resolve customer inquiries and escalate appropriately when needed.
- Promote in-home design program.
- Maximize store promotions, marketing initiatives, and grassroots programs.
- Collaborate with support teams to ensure operational excellence.
- A high school diploma or equivalent experience is required for this position.
- Basic proficiency in Microsoft Office suite and effective communication skills are essential.
We offer a competitive salary range of $35,000 - $50,000 per year, depending on location and experience. Benefits include a comprehensive package, including health insurance, retirement savings plan, and paid time off.
Benefits- Health insurance
- Retirement savings plan
- Paid time off
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Customer Experience Representative
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