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Sales Floor Associate

2 months ago

Orlando, Florida, United States 5.11 Tactical Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Retail Sales Associate at 5.11 Tactical. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, building relationships with customers, and driving sales growth.

Key Responsibilities:

  • Deliver Exceptional Customer Service: Provide a superior customer experience by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Build Customer Relationships: Take initiative to establish relationships with customers, understand their needs, and provide personalized recommendations to drive sales growth.
  • Drive Sales Growth: Meet or exceed individual sales goals by promoting products, identifying opportunities, and providing excellent customer service.
  • Maintain a Positive Store Environment: Ensure a clean, organized, and safe store environment by performing housekeeping duties, recovering and replenishing products, and maintaining brand presentation standards.
  • Collaborate with Team Members: Work effectively with team members to achieve sales goals, resolve customer issues, and maintain a positive store environment.

Requirements:

  • Customer Service Skills: Demonstrated ability to engage customers with a positive and friendly attitude, strong communication skills, and a passion for delivering exceptional customer service.
  • Product Knowledge: Possess a strong understanding of products, services, and features to effectively communicate with customers and drive sales growth.
  • Technical Skills: Proficient in using a retail POS system, MS Office Suite, and other technical tools to support sales and customer service efforts.
  • Schedule Flexibility: Ability to work a variety of shifts, including evenings and weekends, to meet business needs.

Our Values:

At 5.11 Tactical, we are committed to our values of Service, Unity, Impact, and Tenacity. We believe in serving our customers, building a strong team, driving innovation, and persevering through challenges. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.