Member Service Specialist
1 week ago
**Job Overview:**
As a Member Service Specialist at Sam's Club, you will play a vital role in creating an exceptional shopping experience for our members. This dynamic position requires strong communication skills, attention to detail, and a passion for delivering outstanding customer service.
**Key Responsibilities:**
- Engage with members, respond to inquiries, and resolve issues promptly and professionally.
- Utilize mobile retail applications to streamline processes and enhance customer experience.
- Restock shelves, maintain a tidy sales floor, and process merchandise according to company standards.
- Work collaboratively with colleagues to achieve sales targets and provide seamless support to members.
**What We Offer:**
- A competitive hourly rate: $22-$30 per hour (based on location and performance)
- Average salary range: $45,000 - $60,000 per year (estimated)
- Paid time off, including PTO, parental leave, and bereavement days
- Tuition reimbursement program and opportunities for professional growth and development
**Requirements:**
- Customer-facing experience, preferably in retail or sales environments
- Ability to work in a fast-paced setting, multitasking and prioritizing tasks effectively
- Strong problem-solving skills, with a focus on resolving member concerns and issues
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