Crisis Response Specialist

6 days ago

Carmel, Indiana, United States Aspire Indiana Health, Inc. Full time
Crisis Response Team Member

We are seeking a highly skilled and compassionate Crisis Response Team Member to join our team at Aspire Indiana Health, Inc. As a Crisis Response Team Member, you will play a critical role in providing crisis intervention services to individuals and families in our community.

Key Responsibilities:
  • Respond to crisis calls and provide immediate interventions to individuals in need
  • Triage phone calls and route them to the appropriate team member based on the level of risk and urgency
  • Provide comprehensive crisis counseling and safety planning to clients
  • Support and guide Aspire staff and community stakeholders in the process of inpatient psychiatric admission during behavioral health emergencies
  • Facilitate inpatient admissions, emergency detention orders, and Apprehend and Return orders
  • Coordinate Crisis Response Team interventions
  • Maintain excellent working relationships with first responders, dispatchers, and hospitals
  • Arrange urgent comprehensive assessments/intakes with Aspire providers or referral partners
  • Work with hospital discharge planners to coordinate and schedule post-inpatient treatment
  • Coordinate with Aspire staff to perform assessments aimed at anticipating potential crises for those currently in Aspire services
  • Provide outreach to current Aspire clients at risk for potential crisis through Caring Contacts and review of their Safety and Prevention plan
  • Serve as a resource for Aspire staff, as well as, external stakeholders in the identification and application of criteria for inpatient treatment
  • Coordinate referrals to Aspire treatment services as well as to external resources/services
  • Monitor psychiatric bed availability in the community
  • Participate in 24 hour on-call crisis team, as needed
Requirements:
  • High School Diploma required
  • At least one (1) year of related experience preferred
  • May self-identify as a current or former recipient of services, and/or a family member of an individual who was a recipient of services, and be maintaining a healthy recovery from mental illness and/or substance use to qualify for the peer track
  • Knowledge of community resources, referral processes and risk assessments preferred
  • Basic knowledge of the Recovery Model highly recommended
  • Must possess a valid Indiana drivers license, current auto insurance, and a driving record that meets the requirements of the organization

Aspire Indiana Health, Inc. is an Equal Opportunity Employer. We are committed to diversity and inclusion in our hiring practices and strive to create a work environment that is welcoming and inclusive of all individuals. We are proud to be a part of the Aspire Indiana Health, Inc. team and look forward to hearing from you.

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