Optical Sales Associate
2 months ago
Shopko Optical is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Alexandria, MN. As a key member of our optical center, you will be responsible for providing exceptional patient and customer service, ensuring a seamless shopping experience, and promoting our products and services.
Key Responsibilities- Provide excellent customer service, responding to patient inquiries, and addressing their needs in a professional and courteous manner.
- Analyze patient eyewear needs, recommend specific lenses, lens coatings, and frames, and assist patients in selecting frames that meet their style and color preferences.
- Order and dispense eyewear accurately and professionally, ensuring timely delivery and follow-up with patients.
- Assist patients with proper frame repairs and adjustments, and show them how to insert, remove, and care for their contact lenses.
- Assist Optometrists with case histories and screenings, and maintain a complete knowledge of third-party plans and claims.
- Balance accounts, prepare work orders, and process medical billing information.
- Ensure proper merchandising of frame inventory, and maintain a clean and organized workspace.
- High School Graduate or equivalent.
- Maintain license as required by state.
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
- Able to read and write at a high school graduate level.
- Able to sit or stand for extended periods of time.
- Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, and cash registers.
- Ability to lift 10 to 20 pounds.
- Ability to see (Near, Distance, Color, and Depth Perception).
- Manual and finger dexterity, as well as hand/arm steadiness.
- Able to operate a cash register, various optical equipment, and tools.
- Competitive wages and pay incentives.
- 401K with match.
- Vacation pay/personal day.
- Volunteer time off.
- Sick pay.
- Health and wellbeing benefits.
- Voluntary/cafeteria offerings.
- Employee assistance program.
- On-the-job training and certification.
- Teammate recognition program.
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Alexandria, Virginia, United States Shopko Optical Full timeJob SummaryShopko Optical is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Alexandria, MN. As a key member of our optical center, you will be responsible for providing exceptional patient and customer service, ensuring a seamless shopping experience, and promoting our products and services.Key...
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