Optical Sales Associate

2 months ago


Alexandria, Virginia, United States Shopko Optical Full time
Job Summary

Shopko Optical is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Alexandria, MN. As a key member of our optical center, you will be responsible for providing exceptional patient and customer service, ensuring a seamless shopping experience, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service, responding to patient inquiries, and addressing their needs in a professional and courteous manner.
  • Analyze patient eyewear needs, recommend specific lenses, lens coatings, and frames, and assist patients in selecting frames that meet their style and color preferences.
  • Order and dispense eyewear accurately and professionally, ensuring timely delivery and follow-up with patients.
  • Assist patients with proper frame repairs and adjustments, and show them how to insert, remove, and care for their contact lenses.
  • Assist Optometrists with case histories and screenings, and maintain a complete knowledge of third-party plans and claims.
  • Balance accounts, prepare work orders, and process medical billing information.
  • Ensure proper merchandising of frame inventory, and maintain a clean and organized workspace.
Requirements
  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication.
  • Able to read and write at a high school graduate level.
  • Able to sit or stand for extended periods of time.
  • Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, and cash registers.
  • Ability to lift 10 to 20 pounds.
  • Ability to see (Near, Distance, Color, and Depth Perception).
  • Manual and finger dexterity, as well as hand/arm steadiness.
  • Able to operate a cash register, various optical equipment, and tools.
What We Offer
  • Competitive wages and pay incentives.
  • 401K with match.
  • Vacation pay/personal day.
  • Volunteer time off.
  • Sick pay.
  • Health and wellbeing benefits.
  • Voluntary/cafeteria offerings.
  • Employee assistance program.
  • On-the-job training and certification.
  • Teammate recognition program.


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